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Piccolo Hearing

Oticon at Piccolo Hearing

A lot of the Oticon aids we see did not start with us. They came from a clinic across town, a retirement move from another state, or a family member’s drawer. Whatever the path, the first step at Piccolo is a free hearing test, because an Oticon aid programmed to a five-year-old audiogram is working against you.

For new Oticon aids, our licensed hearing instrument specialists choose the family and level from your results, then program them at the fitting and confirm the output with real-ear measurement. That measurement is what separates a fitting from a sale. It shows whether the aid is giving your ear the gain your audiogram calls for, at each pitch, with the aid actually in your ear.

You then have a 45-day trial, with adjustments included as you get used to the sound. Ongoing follow-up care is part of buying from us. Cleaning, wax filters, receivers and small repairs are done in the clinic. Factory work goes to Oticon, and we coordinate it.

If you bought your Oticon aids elsewhere, we can usually service and reprogram them. Very old models and some locked devices are the exception, and we check before quoting anything.

We fit most major brands, so you are not being steered. If your test points toward a different brand, we will say so.

About Oticon

Oticon is a Danish brand and the main hearing-aid brand of Demant, a group that also owns Bernafon. Oticon has spent years describing its approach as BrainHearing, which in practice means its aids try to pass along more of the surrounding sound scene rather than narrowing hard on the voice in front of you. Some people find that natural and relaxing. Others want a tighter focus in noise, which is one of the things the trial sorts out.

Current Oticon families (October 2026)

Verified on Oticon’s US product page this month.

  • Oticon Reveal. The newest premium family, offered as a rechargeable miniRITE R (receiver-in-the-ear) with a matching CROS model for single-sided loss. Oticon describes a dual AI design, one part for speech and one for context, built on its 4D sensor technology. Bluetooth streaming to iPhone, iPad and Android.
  • Oticon Zeal. A rechargeable in-the-ear aid, positioned as discreet, that streams calls, meetings, music and TV from phones, Apple Watch, PCs and tablets.
  • Oticon Intent. The prior flagship, still current, in miniRITE and miniBTE R styles. Both are rechargeable with Bluetooth. Intent introduced the user-intent sensors that read head and body movement to guess what you are trying to listen to.
  • Oticon Verit. A non-rechargeable line for people who prefer disposable batteries, in miniRITE T, miniBTE T 85 and BTE T 105 styles, all with Bluetooth.
  • Oticon Own. The custom in-the-ear family, made from an impression of your ear, in five sizes: invisible-in-the-canal, completely-in-the-canal, in-the-canal, and half-shell and full-shell in-the-ear. The ITC and larger sizes can be ordered with Bluetooth or a telecoil. Batteries are size 10 or 312.
  • Oticon Xceed. Super Power and Ultra Power behind-the-ear aids for severe to profound loss.

Oticon also lists Real and More (previous generations) and Play and Jet lines for children.

Who tends to do well with Oticon

People who dislike the “tunnel” feeling of aggressive noise reduction often settle on Oticon, because its processing leans toward keeping the room audible. People who want a small custom aid with real Bluetooth have a current option in Own. People who do not want to charge anything have Verit.

Apple users get direct streaming on current models, and Android support depends on the phone, so bring yours to the fitting. The test and the trial decide, not the brochure.

Styles available

Receiver-in-the-ear (Oticon calls it miniRITE) is the default for most adults. miniBTE and BTE with a tube or earhook cover power needs and people who want nothing in the canal but a soft tip. Custom in-the-ear comes through the Own family and starts with a 3D ear impression in our clinic.

Care and troubleshooting for Oticon aids

Oticon Companion is the app for current models. If it stops seeing the aids, close the app, open and close the charger lid or pop the battery door, and reopen the app. Pairing problems after a phone update are common across every brand and take us a few minutes to fix at a visit.

Rechargeable models go in the charger nightly. A side that will not charge usually has wax on the contacts or a tired battery; the battery is a factory job. Disposable-battery models (Verit, Own) use size 312 or 10 cells. Leave the battery door open overnight to let moisture out.

Wax filters are the single most common reason an Oticon aid “dies.” Changing one takes seconds, and we show you how.

Oticon compared with other brands

The brands people weigh against Oticon most often at our clinics are Phonak, ReSound and Starkey. They all make good aids at every level. The difference you will hear is more about the fitting and the follow-up than the logo.

Price depends on family, technology level and your benefit. See the hearing aid cost guide for typical national ranges and the insurance page for how benefits work, then book a free test at Duluth or Houston. Ask us for a written quote you can take home.

Common questions

I bought Oticon aids from another clinic. Can Piccolo take over?

In most cases, yes. We test your hearing, read the current settings, and reprogram the aids to your new audiogram with real-ear measurement. A few very old or locked Oticon devices cannot be opened in current software, and we will say so before you pay for anything.

Do you fix Oticon hearing aids in the clinic?

Cleaning, wax filter changes, receiver swaps, dome and tube replacements and many small faults are handled in Duluth and Houston. Case damage, moisture damage and rechargeable battery failures go to Oticon for factory repair, and we manage that for you.

Will my insurance pay for Oticon?

Coverage varies by plan, and we verify your benefit before any purchase. We work with plan hearing networks including UnitedHealthcare Hearing, TruHearing, Nations Hearing, Amplifon Hearing Health Care and Start Hearing. Many network benefits include certain Oticon levels but not every level.

How long can I try Oticon aids before deciding?

45 days, with adjustments during that time. Ask us for the trial terms in writing.

Which Oticon app do I use?

Oticon Companion is the app Oticon lists for its current Bluetooth models. We install it and pair your phone at the fitting so you leave with it working.

Are Oticon aids rechargeable?

Most current Oticon families are rechargeable, including Reveal, Zeal and Intent. Oticon Verit is a disposable-battery line, and the custom Own family uses size 10 or 312 batteries. We can fit either kind depending on what you prefer.

Start with a free hearing test

Book online or call either clinic. Your results, not a brand, decide whether Oticon is the right choice.

Visit either clinic

Duluth, GA

2550 Pleasant Hill Rd #205, Duluth, GA 30096, in the Super H Mart plaza on Pleasant Hill Road, near Gwinnett Place

Monday – Friday 9:00 AM – 5:00 PM · Saturday by appointment

English, Korean, Vietnamese, Chinese

Houston, TX

8880 Bellaire Blvd Ste A-1, Houston, TX 77036, on Bellaire Boulevard in Houston's Asiatown, inside the 610 Loop and Beltway 8

Monday – Friday 9:00 AM – 5:00 PM · Saturday by appointment

English, Korean, Vietnamese, Chinese

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